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Why AI Makes Customer Service Worse, And What Companies Can Do To Fix It

Fonte 时代周刊 TIMEHá 8 dias
Resumo do conteúdo

Algorithmic efficiency is not a substitute for human empathy and judgment, writes Francine Berman.

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Canal de origem
Internacional
Região de origem
Américas
Idioma do texto original
English
Número do item
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Why AI Makes Customer Service Worse, And What Companies Can Do To Fix It · Panorama Universal